What payment methods do you accept?
We accept all major credit cards including Mastercard, Visa, American Express, JCB, Discover, UnionPay as well as PayPal, Apple Pay, Bitcoin, Alipay, WebMoney, UPI, Sofort, iDEAL.
Regarding credit/debit card payments, note that your bank might automatically reject all international/overseas transactions (we're based in United Arab Emirates), unless they get your personal approval.
How can I upgrade/downgrade?
To upgrade, you can simply go to your client area and click Upgrade/Downgrade button under the...
How can I cancel my service?
Please follow these steps to cancel your service with us:1. Please login to your account.2. Click...
Why did my Credit Card payment fail?
When our payment processor attempts to charge your card, your card issuing bank provides what is...
Can I get a refund?
We offer 3 day money back guarantee for first payment of your first order.If you'd like to apply...
My VPS's status shows as Terminated/Cancelled. Is my data gone?
If you have submitted a cancellation request or failed to pay on time, your VPS may have been...