Portal Home > Knowledgebase > Billing > My VPS's status shows as Terminated/Cancelled. Is my data gone?

My VPS's status shows as Terminated/Cancelled. Is my data gone?

If you have submitted a cancellation request or failed to pay on time, your VPS may have been deleted.

Was this answer helpful?
I've paid via Credit Card, however my invoice shows unpaid. Why?

Our payment processor screens every payment against fraud. So when you make a payment, it doesn't...

What payment methods do you accept?

We accept all major credit cards including Mastercard, Visa, American Express, JCB, Discover,...

Card payment declined - Exceeds frequency limit

If you are facing "Exceeds frequency limit" error when you try paying your invoice using your...

Why did my Credit Card payment fail?

When our payment processor attempts to charge your card, your card issuing bank provides what is...

How can I cancel my service?

Please follow these steps to cancel your service with us:1. Please login to your account.2. Click...