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My VPS's status shows as Terminated/Cancelled. Is my data gone?

If you have submitted a cancellation request or failed to pay on time, your VPS may have been deleted.

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Why did my Credit Card payment fail?

When our payment processor attempts to charge your card, your card issuing bank provides what is...

I've paid via Credit Card, however my invoice shows unpaid. Why?

Our payment processor screens every payment against fraud. So when you make a payment, it doesn't...

How do I order more IPs?

You can order more IPs by going to your client area and clicking Upgrade/Downgrade item under the...

How to close a PayPal dispute/case?

In order to close a PayPal dispute/case please follow the steps below:1. Login to your PayPal...

How to list my PayPal subscriptions?

Log in to your PayPal account. Click the My Account tab. Click the History subtab....