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My VPS's status shows as Terminated/Cancelled. Is my data gone?

If you have submitted a cancellation request or failed to pay on time, your VPS may have been deleted.

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Why did my Credit Card payment fail?

When our payment processor attempts to charge your card, your card issuing bank provides what is...

How can I cancel my service?

Please follow these steps to cancel your service with us:1. Please login to your account.2. Click...

How can I upgrade/downgrade?

To upgrade, you can simply go to your client area and click Upgrade/Downgrade button under the...

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If you are facing "Exceeds frequency limit" error when you try paying your invoice using your...

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You can order more IPs by going to your client area and clicking Upgrade/Downgrade item under the...