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My VPS's status shows as Terminated/Cancelled. Is my data gone?

If you have submitted a cancellation request or failed to pay on time, your VPS may have been deleted.

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How can I cancel my service?

Please follow these steps to cancel your service with us:1. Please login to your account.2. Click...

What payment methods do you accept?

We accept all major credit cards including Mastercard, Visa, American Express, JCB, Discover,...

Why did my Credit Card payment fail?

When our payment processor attempts to charge your card, your card issuing bank provides what is...

How to list my PayPal subscriptions?

Log in to your PayPal account. Click the My Account tab. Click the History subtab....

How do I order more IPs?

You can order more IPs by going to your client area and clicking Upgrade/Downgrade item under the...