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My VPS's status shows as Terminated/Cancelled. Is my data gone?

If you have submitted a cancellation request or failed to pay on time, your VPS may have been deleted.

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Can I get a refund?

We offer 3 day money back guarantee for first payment of your first order.If you'd like to apply...

I've paid via Credit Card, however my invoice shows unpaid. Why?

Our payment processor screens every payment against fraud. So when you make a payment, it doesn't...

How to close a PayPal dispute/case?

In order to close a PayPal dispute/case please follow the steps below:1. Login to your PayPal...

Why did my Credit Card payment fail?

When our payment processor attempts to charge your card, your card issuing bank provides what is...

How can I upgrade/downgrade?

To upgrade, you can simply go to your client area and click Upgrade/Downgrade button under the...