What payment methods do you accept?
We accept all major credit cards including Mastercard, Visa, American Express, JCB, Discover, UnionPay as well as PayPal, Apple Pay, Bitcoin, Alipay, WebMoney, UPI, Sofort, iDEAL.
Regarding credit/debit card payments, note that your bank might automatically reject all international/overseas transactions (we're based in United Arab Emirates), unless they get your personal approval.
Can I get a refund?
We offer 3 day money back guarantee for first payment of your first order.If you'd like to apply...
Why did my Credit Card payment fail?
When our payment processor attempts to charge your card, your card issuing bank provides what is...
How can I cancel my service?
Please follow these steps to cancel your service with us:1. Please login to your account.2. Click...
How to close a PayPal dispute/case?
In order to close a PayPal dispute/case please follow the steps below:1. Login to your PayPal...
How can I upgrade/downgrade?
To upgrade, you can simply go to your client area and click Upgrade/Downgrade button under the...