What payment methods do you accept?
We accept all major credit cards including Mastercard, Visa, American Express, JCB, Discover, UnionPay as well as PayPal, Apple Pay, Bitcoin, Alipay, WebMoney, UPI, Sofort, iDEAL.
Regarding credit/debit card payments, note that your bank might automatically reject all international/overseas transactions (we're based in United Arab Emirates), unless they get your personal approval.
I've paid via Credit Card, however my invoice shows unpaid. Why?
Our payment processor screens every payment against fraud. So when you make a payment, it doesn't...
How can I upgrade/downgrade?
To upgrade, you can simply go to your client area and click Upgrade/Downgrade button under the...
My VPS's status shows as Terminated/Cancelled. Is my data gone?
If you have submitted a cancellation request or failed to pay on time, your VPS may have been...
How do I order more IPs?
You can order more IPs by going to your client area and clicking Upgrade/Downgrade item under the...
How can I cancel my service?
Please follow these steps to cancel your service with us:1. Please login to your account.2. Click...